Dr. Roger P. Levin

Dental Education
Dos and don'ts for practice management: The value of patient satisfaction
What do patients remember after visiting your practice? Mostly how you made them feel. If they walk away with a very positive attitude, patients perceive excellent customer service and they will continue to return. Any practice not creating superior patient satisfaction puts itself at high risk for patient attrition and declining production.
May 12, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for practice management: Gauging patient satisfaction
Take the time to win back inactive patients, turn new patients into long-term patients, and "wow" current patients. Practices can accomplish all of these objectives by ramping up every aspect of a positive patient experience.
May 5, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Insurance
Dos and don'ts for insurance: Maximize insurance benefits for patients
Every year, patients leave an enormous amount of potential dental insurance benefits on the table, unused and lost forever. Whatever your attitude about insurers, you owe it to your patients -- and to your practice -- to do what you can to help them take full advantage of available dental coverage.
April 28, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Insurance
Dos and don'ts for team leadership
Many practice owners feel they would be revealing too much about their personal income if they allowed staff to see how the practice is performing financially. However, in today's economy, dentists need to take advantage of the power of setting and tracking performance targets.
April 21, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for practice efficiency: Document systems for repeatability
Practice systems are the steps team members follow to perform specific tasks in the office. Used properly by the team, the right systems will hit specific performance targets consistently and repeatedly. Doing so requires that they be documented step by step.
April 14, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Insurance
Dos and don'ts for insurance
Dental insurance companies have a different agenda than you or your patients. Their business model inclines them to not cover out-of-the-ordinary treatment. This will not change, but there are some things you can do to counteract this behavior.
April 7, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for training
The role of the practice team in sustaining the practice cannot be overestimated. By effectively preparing and leading the team, the dentist can give the practice the momentum needed to take ups and downs in stride. The practice will be in the best position to attain long-term sustainability, as well as immediate gains in productivity and profitability.
March 31, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for leadership: What's so special about your practice?
You need to differentiate yourself and stand for something to have people attracted to your practice because of qualities that make it unique and interesting. After all, why should people come to your office rather than another?
March 23, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Periodontics
Dos and don'ts for hygiene production: Reinvent your hygiene department
It is time for re-evaluation and restructuring of the hygiene department. A high percentage of the adult population has some form of periodontal disease. Therefore, the need for a strong hygiene program in your office is important.
March 17, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Periodontics
Dos and don'ts for hygiene: The importance of recare
Practices must reinforce the fact that maintaining excellent oral health is a continuing process throughout a patient's life. Recare appointments are the key to improving the overall oral health of your patients.
March 10, 2013
2014 02 13 13 44 50 61 Practice Success200x200
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Top Stories
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Legal Issues
Pair guilty of $13M fraud, including free dental prosthetic scam
A New Jersey couple who operated a nonprofit claiming to help at-risk populations was convicted of defrauding the U.S. government.
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An honest conversation on AI, staying authentic, and what comes next for dentistry
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Do’s and don’ts for motivating your team
By Dr. Roger P. Levin
Dr. Roger P. Levin shares how dentist-owners can drive meaningful change within their teams.
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Headshot of Dr. Roger P. Levin.
State trooper convicted of slaying dentist seeks new trial
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An ex-state trooper serving a life sentence without parole following his conviction for the murder of a dentist is seeking a new trial.
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Judicial courtroom with judge's bench, golden eagle, scales of justice, and U.S. flag pictured.
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