Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for practice management: Customer-drivenWhen patients come through the front door looking for treatment, a practice should remember that they are also customers. They deserve a level of customer service equal to the doctor's clinical standards. Every patient and potential patient is a customer. Every interaction, in any way, is an opportunity to make a favorable -- or negative -- impression.May 6, 2012Dental EducationDos and don'ts for practice production: The lab connectionA strong practice/laboratory relationship allows you to provide optimal quality of care combined with exceptional customer service and decreased overhead. Take the time to develop a strong relationship with dental labs.April 29, 2012HomeDos and don'ts for hygiene education: Communication is keyPractices should use a variety of methods to fully educate patients on the extent of hygiene care that occurs in a typical recare visit. Patients are not aware of everything that is included in the hygiene appointment. One way to educate patients is the hygiene brochure.April 22, 2012Dental EducationDos and don'ts for patient retention: The value propositionMotivating patients to value the hygiene visit continues to be one of the most challenging areas within dentistry. By far the most popular and perplexing question asked by dentists and hygienists alike is, "How can we motivate our patients to make a commitment to keep their scheduled appointments and perform their necessary daily oral hygiene requirements?"April 15, 2012Dental EducationDos and don'ts for practice profitability: Review hygiene feesDental practices must update fees on a regular basis to accurately reflect the cost of care being provided. Inaccurate hygiene fees (low or high) can prevent this department from achieving its goals. Outdated hygiene fees are a barrier to increasing practice profitability.April 8, 2012Dental EducationDos and don'ts for increasing hygiene productionSuccessful dental practices empower the hygiene department to present dentistry to patients. The ability to educate patients must be considered an essential part of the job description for today's dental hygienist.April 1, 2012Dental EducationDos and don'ts for practice management: Keeping scoreIn a difficult economy, efficient management systems make the difference between decline and success. Measuring operational efficiency not only tells you how the practice is doing but also what you need to do better.March 25, 2012Dental EducationDos and don'ts for maximizing collectionsGetting paid for the services you provide has always been an important issue, and the financial stress felt by many consumers since the recession makes it all the more important to reexamine your collection procedures.March 18, 2012Dental EducationDos and don’ts for practice marketing: Promote from withinMost dental practices have come to realize how important marketing is to their growth and success, especially since the economic slowdown. However, many have yet to figure out how to develop and maintain a consistent, powerful, and cost-effective marketing program to increase production.March 11, 2012Dental EducationDos and don'ts for scheduling: Implement a system and stick to itMany practices are surprised to learn that their schedules are limiting their growth potential. Inconsistent workloads, avoidable gaps, miscalculating procedure time, and failing to schedule new patients in a timely way can all be costly and stressful.March 4, 2012Previous PagePage 89 of 104Next PageTop StoriesLegal IssuesPair guilty of $13M fraud, including free dental prosthetic scamA New Jersey couple who operated a nonprofit claiming to help at-risk populations was convicted of defrauding the U.S. government.Dental HygieneThis may push your hygienist to quitOral-Systemic LinkType 1 diabetes and oral health: Considerations for dental practitionersWellnessDr. Tom Giacobbi shares advice on how to battle burnout in the dental practiceLegal IssuesSuit claims numbing agent at wrong site led to woman’s death