Jan Keller

Patient Communication
Blind Spots: When a patient refuses nonelective treatment
In her latest Blind Spots column, practice management consultant Jan Keller asks how your practice reacts when a patient refuses treatment, particularly nonelective, mandatory treatment? Do you have a plan in place or do you let the patient walk out the door?
July 14, 2014
2014 04 22 15 07 02 651 Keller Jan 200
Office Management
Blind Spots: Why have a team meeting?
Practice management expert Jan Keller is back with her latest Blind Spots column. This month, she examines why setting aside time each week for staff meetings and training is important for the overall productivity of your practice.
June 24, 2014
2014 04 22 15 07 02 651 Keller Jan 200
Office Management
Blind Spots: Clarify your hiring process
Does your practice have trouble finding and retaining top staff? If so, you're not alone, and there is a good reason this is happening. Practice management expert Jan Keller looks at how you can improve your hiring process.
May 28, 2014
2014 04 22 15 07 02 651 Keller Jan 200
Office Management
Blind Spots: Why your practice needs an annual meeting
Practice management consultant Jan Keller helps you explore, and work through, the blind spots in your practice. In her first column for DrBicuspid.com, she explores the idea of an annual meeting for your practice: why every practice, no matter the size, should have one; who should participate; and how to get the most out of the meeting.
April 22, 2014
2014 04 22 15 07 02 651 Keller Jan 200
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Top Stories
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Legal Issues
U.S. charges reveal massive dental practice embezzlement
An Illinois woman faces federal charges stemming from a staggering theft from her former employer.
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Regulatory Updates
How buprenorphine law changes may affect dentistry
Dental Hygienist Woman
Scope of Practice
ADHA adopts policies affecting scope of practice, licensure, more
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Legal Issues
Fake dental assistant accused of disfiguring woman arrested again
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