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Jay Geier

[email protected]
Dental Practice
4 unexpected benefits of growing your practice big
The ball has dropped, the confetti cleared, and the fireworks are over. Now is the time to hit the ground running and begin working on the goals you set for your practice in 2017. Scheduling Institute President Jay Geier challenges you to think bigger than what you know and have experienced in 2017.
January 3, 2017
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
Why do you do what you do?
The end of the year is about more than eating our weight in holiday cookies, decking the halls, and dashing through the snow, writes Scheduling Institute President Jay Geier. It's a good time to reflect on what we are grateful for and to count our blessings before moving into the new year.
December 20, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
Is your front desk helping or hurting your practice?
For your practice to grow, you need to interact with your patients and provide excellent care. However, if your patients never get past their first phone call to your practice, you'll never get a chance to provide this care. Jay Geier of the Scheduling Institute asks if your front desk has the training to help your practice grow.
December 6, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
4 ways to create culture in your office
When you are marketing your practice, do you promote your services, or do you promote your practice's culture? Scheduling Institute President Jay Geier writes that culture within your office doesn't come immediately, but the long-term benefits are well worth it.
November 15, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
Your 2 greatest competitors all year
Fall is a great time of year, writes Jay Geier, president of the Scheduling Institute. But you can't let everything going on around you blind you to the opportunities in front of you for your practice. He offers some ideas you might not have thought about to help your practice thrive during this busy time of year.
November 8, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
5 qualities of a great team
Maybe you aren't managing a Major League Baseball team, but you are managing a team. As Jay Geier of the Scheduling Institute writes, building a team in which everyone contributes and is involved requires tools and training, but every team has the potential to become a dream team.
October 25, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
The predictability of process in your practice
When you think coffee, which company pops into your head? How about if you need a package delivered overnight? Jay Geier, president of the Scheduling Institute, offers some practical advice so that your patients will think of your practice when they hear the word "dentist."
October 11, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
8 spaces your backstage is (probably) missing
When patients walk into your office, what's the first thing they notice? The reception area, the front desk, or sign-in sheet and, hopefully, a smiling face from your team member. But as Scheduling Institute President Jay Geier asks, what about the spaces they don't see?
September 27, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Marketing
The trouble with jumping on the online marketing train
You hear a lot about how your practice should be marketing itself online. And you should. But as the Scheduling Institute's Jay Geier writes, you can have the greatest website in the world and it will mean little if your practice isn't ready when the phone rings.
September 13, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
The importance of long-term thinking for your practice
You hear a lot about long-term practice planning, but between providing excellent patient care and managing your day-to-day practice, it seems like something that keeps getting pushed back. The Scheduling Institute's Jay Geier has some ideas about how to plan for your practice's future.
August 30, 2016
2016 08 02 13 43 19 561 Geier Jay 400
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Top Stories
A man hangs his head down, with his hands behind his back, as he appears before a judge.
Legal Issues
Dentist enters plea, avoiding trial
A dentist sidesteps trial with a no-contest plea.
An older couple reviews paper on a kitchen table. Nearby are plants and a laptop.
Wellness
401(k) or a defined benefit plan: What dentists should know before choosing
Headshot of Denise Ciardello.
Office Management
Shipshape and smile-ready: What we've been missing in the dental practice
Cover image of the Just A Minute, Doc, YouTube series featuring Dr. Tom Giacobbi.
Patient Communication
Dr. Tom Giacobbi: In-office, virtual, or AI ... who should answer your phones?
Close-up of fossilized mastodon teeth.
Dental Specialties
Those aren’t baseballs: A N.Y. homeowner uncovers a mastodon jaw
More in Home
Dr. Tom Giacobbi shares advice on how to battle burnout in the dental practice
By DrBicuspid.com staff writers
Burnout will impact everyone at some point in their dental career. Dr. Tom Giacobbi shares how you can overcome it.
October 8, 2026
Cover image of the Just A Minute, Doc, YouTube series featuring Dr. Tom Giacobbi.
Suit claims numbing agent at wrong site led to woman’s death
By Melissa Busch
A routine dental procedure turned fatal when a numbing agent was allegedly injected incorrectly.
October 7, 2026
A dental syringe rests on top of vials of clear liquid.
Mo. hygienists sue over dental assistant scaling rule
By DrBicuspid.com staff writers
A lawsuit has been filed to block a proposed rule allowing expanded function dental assistants to perform supragingival scaling.
October 7, 2026
A white document is shown titled 'Lawsuit,' with glasses and a fountain pen resting on top.
Porcelain isn't always the answer. Here's when injectable composite is.
By Dr. Jennifer You
Dr. Jennifer You makes the case for injectable composite veneers as a first step for the right patient.
October 7, 2026
Headshot of Dr. Jennifer You.
The top 3 PMS features to optimize your dental practice before 2026 ends
By Kevin Henry
Dayna Johnson shares her top Dentrix features for optimizing scheduling, automating tasks, and tracking practice goals.
October 7, 2026
Cover image of The DrBicuspid.com Podcast, which features a masked cartoon dentist, a microphone, and sound wave graphics.
Managed dental care plan to pay multimillion-dollar settlement
By Melissa Busch
A major dental plan was allegedly caught billing fake counseling calls to boost profits.
October 6, 2026
Dental tools lie on top of several $100 bills.
What dental professionals really think about patients with obesity
By Melissa Busch
A new study reveals an unspoken, uncomfortable truth about dental professionals' beliefs about obesity.
October 6, 2026
Close-up of a male dentist preparing to put on loupes.
Creating a business plan
By Dr. Roger P. Levin
A rewarding, successful career hinges on a well-thought-out business plan. Dr. Roger P. Levin outlines the blueprint for a reasoned plan.
October 6, 2026
Headshot of Dr. Roger P. Levin, founder and CEO of Levin Group.
This medical billing expert believes dentistry needs to reconnect with its 'why' before chasing better reimbursement
By Kevin Henry
Kandra Sellers, RDH, explains why dentistry's silo may finally be breaking.
October 6, 2026
Cover image of The DrBicuspid.com Podcast that features the image of a cartoon masked dentist, a microphone, and sound wave graphics.
Childhood adversity may have a startling effect on oral health
By Melissa Busch
Childhood trauma may leave a mark on kids' teeth, according to a new study.
October 5, 2026
Close-up of a young, pensive girl with her chin resting on her knee.
What's your biggest dental software headache? We want to know.
By DrBicuspid.com staff writers
What's your biggest dental software headache? Tell us what's broken and if you're ready to switch. Your answers will shape our coverage.
October 5, 2026
Two dental professionals look at a computer screen. They are troubleshooting a software issue.
What the alleged Minn. abduction reveals about vetting dental practice vendors
By Kevin Henry
A Minnesota dental employee's alleged abduction by the office cleaner raises questions about vetting vendors. An HR expert responds.
October 5, 2026
A man holds up a magnifying glass to a superimposed image of a document with a check mark pictured next to it. The image symbolizes a review and approval process.
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