Jay Geier

Dental Practice
20 ways to overdeliver to your patients
A patient-centric practice means more than just saying you're going to go the extra mile for your patients -- it means actually putting this philosophy into practice, according to Scheduling Institute's Jay Geier. Here he offers 20 ideas to help your practice become more patient-centric.
August 16, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
6 reasons your day needs to start with a morning huddle
Whether in the dental office or the gridiron, making the time to huddle allows team members to refocus on common goals and reset their energy. Scheduling Institute President Jay Geier offers six reasons why a morning huddle is a necessary way to start your work day.
August 2, 2016
2016 08 02 13 43 19 561 Geier Jay 400
Dental Practice
Why dentists need to think like retailers
Who is at the center of your practice? It's a simple question with a not-so-simple answer when you examine it. The best response, writes Scheduling Institute President Jay Geier, is that your patient should be at the center of your practice. He offers three tips to help you put your patients first and grow your practice.
July 26, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
The reason you should keep your junk mail
If you are like most people, marketing mail you receive at your office and your house ends up immediately in the recycling bin. However, there's a better way to look at that mail, writes Scheduling Institute President Jay Geier. Curious? Read on.
July 19, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
The 7 most expensive words in your practice
As a private-practice owner, you are ultimately responsible for the profitability of your business. And yet there are seven words that might be costing you up to $400,000 in revenue each year, writes Scheduling Institute President Jay Geier. Find out what those words are and how to banish them from your vocabulary.
July 5, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
5 things I wish I knew as a teenager
How often do you hear someone say, "If I only knew then what I know now"? After 30 years of working with tens of thousands of doctors, Scheduling Institute President Jay Geier has heard it many times. During a recent speech, he realized that his advice for teenagers looking to make their mark also applies to dentists seeking to make their practices successful.
June 21, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Getting patients to just say 'yes' to treatment: Part 2
How do you get patients to say "yes" to your treatment plans? The Scheduling Institute's Jay Geier has been studying this question for years and has some ideas. In the second of a two-part series, he focuses on the principles of consensus, consistency, and liking to create a mutually beneficial situation for both your patients and your practice.
June 7, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
Getting patients to just say 'yes' to treatment: Part 1
How do you get patients to say "yes" to your treatment plans? The Scheduling Institute's Jay Geier has been studying this question for years and has some ideas. In the first of a two-part series, he offers principles that can create a mutually beneficial situation for both your patients and your practice.
May 31, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
5 quick design tips to attract new patients
If you walked into a surgeon's office and the reception room had threadbare couches, flickering lights, and dusty coffee tables, you likely wouldn't trust that surgeon based on your first impression of the office, writes Scheduling Institute President Jay Geier. He offers five quick tips to ensure your office makes a good first impression.
May 17, 2016
2015 05 12 15 59 09 147 Geier Jay 200
Dental Practice
10 strategies to add 10 referrals a month
Every patient who walks into your office has the potential to refer family, friends, and colleagues to your practice, writes Scheduling Institute President Jay Geier. He offers 10 strategies that can help your practice add new referrals every month.
May 3, 2016
2015 05 12 15 59 09 147 Geier Jay 200
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Top Stories
A man hangs his head down, with his hands behind his back, as he appears before a judge.
Legal Issues
Dentist enters plea, avoiding trial
A dentist sidesteps trial with a no-contest plea.
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Wellness
401(k) or a defined benefit plan: What dentists should know before choosing
Headshot of Denise Ciardello.
Office Management
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Patient Communication
Dr. Tom Giacobbi: In-office, virtual, or AI ... who should answer your phones?
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Dental Specialties
Those aren’t baseballs: A N.Y. homeowner uncovers a mastodon jaw
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By Dr. Roger P. Levin
Dr. Roger P. Levin offers tips on how to retain and grow your team through transparency, development, and fun.
October 5, 2026
Headshot of Dr. Roger P. Levin, founder and CEO of Levin Group.
Dentist, practice arraigned on 40 crimes
By Melissa Busch
A dentist and his practice were arraigned on more than three dozen crimes.
October 2, 2026
Image of a courtroom interior with a gold eagles and the scales of justice.
Not all evidence is created equal: Dr. Richard Nagelberg on reading the dental research
By Kevin Henry
Dr. Richard Nagelberg breaks down how dentists can judge the strength of clinical evidence, no matter the source.
October 2, 2026
Headshot of Dr. Richard Nagelberg, the director of medical affairs at OraPharma, a division of Bausch Health.
Man accused of abducting, assaulting, terrorizing dental employee
By Melissa Busch
A dental office cleaner has been arrested in a shocking kidnapping and assault case.
October 1, 2026
A police car is shown with its blue overhead lights illuminated at night with city lights in the background.
Dentist accused of lax infection control suspended
By Melissa Busch
A dentist was suspended after the Colorado Dental Board found many infection control failures.
October 1, 2026
Two professionals review documents during a business meeting, representing formal discipline.
Mouthguards plus this may protect swimmers' teeth
By Melissa Busch
A study suggests that a dual approach may protect swimmers' enamel from chlorine-induced dental erosion.
October 1, 2026
Close-up of a hand holding a clear mouthguard.
Is football stress showing up in your patients' smiles?
By Karie Neeley Anderson
A DenTek survey shows that game-related stress lingers for many fans well after the final whistle.
October 1, 2026
Three male football fans watch a game on a couch. They are surprised expressions on their faces. Nearby are bottles of beer, popcorn, and chips.
Dr. Tom Giacobbi on the dental patients who leave a mark
By DrBicuspid.com staff writers
Dr. Tom Giacobbi returns to talk about the dental patients in your practice, both those you love and those who challenge you.
October 1, 2026
Just A Minute, Doc, cover image, featuring Dr. Tom Giacobbi.
Dental manager charged with a dozen-plus felonies
By Melissa Busch
A dental manager in Michigan was arraigned on 15 felonies.
September 30, 2026
Metal handcuffs rest on top of a fingerprint identification card with inked fingerprints.
Why CDT codes tell a bigger dental story than we realize
By Kelly Tanner, PhD, RDH
A CDT code isn't solely for insurance claims, it's part of the patient's clinical story, writes Kelly Tanner, PhD, RDH.
September 30, 2026
Headshot of Kelly Tanner, PhD, RDH.
Aaron Donald's smile sparks social media buzz
By DrBicuspid.com staff writers
A viral social media discussion surrounding former NFL star Aaron Donald has ensued following a video of him with noticeably brighter, even teeth.
September 30, 2026
Los Angeles Rams defensive tackle, Aaron Donald, participating in a joint practice with the Oakland Raiders during the 2019 training camp.
Are dental hygienists 1099 contractors? A lawyer breaks down the risks.
By Kevin Henry
Olivia Wann explains why most fill-in dental hygienists should be W-2 employees, not 1099 contractors.
September 30, 2026
The DrBicuspid.com Podcast cover art, featuring a masked cartoon dentist, a microphone and sound wave graphics.
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